:root{--bg:#edf0f4;--surface:#ffffff;--surface-sunk:#f5f7fa;--ink:#10151c;--ink-soft:#55606e;--ink-faint:#8b95a3;--line:#dde3ea;--line-soft:#e9edf2;--accent:#1f4fd8;--accent-soft:#e5ebfc;--accent-deep:#16368f;--warm:#b5741a;--warm-soft:#fbeedc;--done:#1c7a55;--done-soft:#dff3ea;--sans:system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;--mono:ui-monospace,"SF Mono","JetBrains Mono","Cascadia Code",Menlo,Consolas,monospace;--radius:14px;--radius-sm:8px}*{box-sizing:border-box}body,html{margin:0;padding:0;height:100%}body{background:var(--bg);color:var(--ink);font-family:var(--sans);font-size:15px;line-height:1.55;-webkit-font-smoothing:antialiased}button{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--accent);outline-offset:2px}.shell{display:flex;flex-direction:column;height:100svh;overflow:hidden}.topbar{justify-content:space-between;gap:16px;padding:14px 24px;border-bottom:1px solid var(--line);background:var(--surface);flex-wrap:wrap}.brand,.topbar{display:flex;align-items:center}.brand{gap:10px;font-family:var(--mono);font-size:11px;letter-spacing:.16em;text-transform:uppercase;color:var(--ink-soft)}.topbar-right{display:flex;align-items:center;gap:18px;flex-wrap:wrap}.stat{display:flex;align-items:baseline;gap:7px}.stat-value{font-family:var(--mono);font-size:17px;font-weight:600;letter-spacing:-.01em}.stat-label{font-family:var(--mono);font-size:10px;letter-spacing:.12em;text-transform:uppercase;color:var(--ink-faint)}.pulse{width:8px;height:8px;border-radius:50%;background:var(--ink-faint);flex-shrink:0}.pulse[data-live=true]{background:var(--accent)}@media (prefers-reduced-motion:no-preference){.pulse[data-live=true]{animation:pulse 1.8s ease-in-out infinite}}@keyframes pulse{0%,to{box-shadow:0 0 0 0 rgba(31,79,216,.35)}50%{box-shadow:0 0 0 6px rgba(31,79,216,0)}}.idle{flex:1 1;display:grid;place-content:center;text-align:center;padding:48px 24px 96px}.idle h1{font-size:clamp(30px,5vw,44px);line-height:1.05;letter-spacing:-.03em;font-weight:650;margin:0 0 12px;max-width:16ch}.idle p{color:var(--ink-soft);margin:0 auto 32px;max-width:46ch}.idle-error{color:var(--warm);font-size:14px;margin-top:18px}.btn{border:1px solid transparent;border-radius:999px;padding:11px 24px;cursor:pointer;font-weight:550;font-size:15px;transition:background .15s ease,border-color .15s ease,color .15s ease}.btn:disabled{opacity:.55;cursor:default}.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){background:var(--accent-deep)}.btn-quiet{background:var(--surface);border-color:var(--line);color:var(--ink)}.btn-quiet:hover:not(:disabled){border-color:var(--ink-faint)}.btn-quiet[data-off=true]{background:var(--warm-soft);border-color:#e7cfa6;color:var(--warm)}.btn-danger{background:var(--surface);border-color:#e2c4c4;color:#9a2f2f}.btn-danger:hover:not(:disabled){background:#fbeeee}.btn-sm{padding:8px 16px;font-size:13px}.work{flex:1 1;display:grid;grid-template-columns:minmax(0,1.35fr) minmax(300px,1fr) minmax(300px,1fr);grid-gap:14px;gap:14px;padding:14px 20px 20px;min-height:0}.column{gap:14px;min-width:0}.card,.column{display:flex;flex-direction:column;min-height:0}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);flex:1 1;overflow:hidden}.card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 16px;border-bottom:1px solid var(--line-soft)}.card-title{letter-spacing:.14em;text-transform:uppercase;color:var(--ink-soft);margin:0}.card-note,.card-title{font-family:var(--mono);font-size:11px}.card-note{color:var(--ink-faint)}.card-body{overflow-y:auto;padding:4px 16px 14px}.empty{color:var(--ink-faint);font-size:14px;padding:18px 0}.line{display:grid;grid-template-columns:78px minmax(0,1fr);grid-gap:14px;gap:14px;padding:10px 0;border-bottom:1px solid var(--line-soft)}.line:last-child{border-bottom:none}.line-who{font-family:var(--mono);font-size:10px;letter-spacing:.1em;text-transform:uppercase;color:var(--ink-faint);padding-top:3px}.line[data-who=agent] .line-who{color:var(--accent)}.line-text{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.line[data-who=caller] .line-text{color:var(--ink-soft)}.field{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.15fr);grid-gap:12px;gap:12px;align-items:baseline;padding:7px 0;border-bottom:1px solid var(--line-soft)}.field:last-child{border-bottom:none}.field-title{font-size:13px;color:var(--ink-faint);overflow-wrap:anywhere}.field[data-filled=true] .field-title{color:var(--ink-soft)}.field-value{font-size:14px;overflow-wrap:anywhere}.field-blank{display:block;height:1px;background:var(--line);width:44px}.field-pending{display:inline-flex;align-items:center;gap:7px;font-family:var(--mono);font-size:11px;letter-spacing:.06em;color:var(--warm)}.field-pending:before{content:"";width:22px;height:2px;border-radius:2px;background:linear-gradient(90deg,var(--warm) 40%,transparent 40%);background-size:10px 2px}@media (prefers-reduced-motion:no-preference){.field-pending:before{animation:crawl .9s linear infinite}}@keyframes crawl{to{background-position:10px 0}}.comb{display:flex;gap:3px;align-items:flex-end;padding:16px 18px 14px;border-bottom:1px solid var(--line-soft);flex-wrap:wrap}.comb-tick{width:6px;height:22px;border-radius:2px;border:1px solid var(--accent);background:transparent;transition:background .35s ease,height .35s ease,border-color .35s ease}.comb-tick[data-state=closed]{background:var(--done);border-color:var(--done);height:12px}.comb-empty{font-family:var(--mono);font-size:11px;color:var(--ink-faint)}.step{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:8px 12px;gap:8px 12px;align-items:center;padding:8px 0;border-bottom:1px solid var(--line-soft)}.step:last-child{border-bottom:none}.step-id{font-size:14px;overflow-wrap:anywhere}.step-meta{grid-column:1/-1;letter-spacing:.06em;color:var(--ink-faint)}.step-meta,.tag{font-family:var(--mono);font-size:10px}.tag{letter-spacing:.08em;text-transform:uppercase;padding:4px 9px;border-radius:999px;white-space:nowrap;border:1px solid transparent}.tag[data-state=inWork]{background:var(--accent-soft);color:var(--accent-deep);border-color:#c2d1f7}.tag[data-state=closed]{background:var(--done-soft);color:var(--done);border-color:#b8e0cd}.controls{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.place{font-family:var(--mono);font-size:11px;color:var(--ink-faint);padding:0 18px 14px}@media (max-width:1100px){.shell{height:auto;overflow:visible}.work{grid-template-columns:minmax(0,1fr);padding:12px 12px 24px}.card{flex:none;max-height:70svh}.topbar{padding:12px 14px}}